Privacy Policy

Effective Date: April 2026

We respect your privacy and do not sell or share your personal information.

We collect information necessary to process orders, improve our services, and communicate with customers. You may request access, correction, or deletion of your data at any time by contacting us. We implement reasonable safeguards but cannot guarantee absolute security.

Information We Collect

When you shop with us, we collect:

• Contact information: Name, email address, phone number, shipping and billing addresses

• Payment information: Credit card details (processed securely through our payment processor)

• Order information: Purchase history, product preferences

• Device information: IP address, browser type, operating system

• Website usage: Pages visited, time spent on site, referring URLs

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about orders, shipping, and customer service

• Send marketing emails (you can opt out anytime)

• Improve our website and shopping experience

• Prevent fraud and ensure security

• Comply with legal obligations

Information Sharing

We do not sell your personal information. We only share your information with:

• Service providers: Shopify (our e-commerce platform), payment processors, shipping carriers, and email service providers who help us operate our business

• Legal requirements: When required by law or to protect our rights

• Business transfers: In the event of a merger, sale, or acquisition

All third-party service providers are contractually required to keep your information secure and confidential.

Cookies & Tracking

We use cookies and similar technologies to:

• Remember your preferences and shopping cart

• Analyze site traffic and user behavior

• Provide personalized content and ads

You can control cookies through your browser settings, but some features may not work properly if you disable them.

Your Rights

You have the right to:

• Access the personal information we have about you

• Correct inaccurate information

• Delete your information (subject to legal retention requirements)

• Opt out of marketing emails by clicking "unsubscribe" in any email

• Request a copy of your data

To exercise these rights, contact us at leigh@ternstudio.com.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We're not responsible for the privacy practices of these sites. Please review their privacy policies before providing any information.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children.

International Users

Your information may be transferred to and processed in the United States. By using our site, you consent to this transfer.

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and the right to request deletion. Contact us at leigh@ternstudio.com to exercise these rights.

Changes to This Policy

We may update this privacy policy from time to time. We'll notify you of any material changes by posting the new policy on our website with a revised effective date.

Contact Us

For privacy-related inquiries: leigh@ternstudio.com