Refund policy

Effective Date: April 2026

We offer store credit only for eligible returns. Items must be returned within 14 days of delivery. Due to the limited and often one-of-a-kind nature of our assortment, we encourage thoughtful purchasing.

Eligibility

Items must be unworn, unused, with tags attached.

Non-returnable

Final sale items, vintage pieces, apothecary products, and items discounted 30% or more.

Return Process

Email us to initiate a return. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. Store credit is issued once the return is received and inspected.

Questions?

Contact us at leigh@ternstudio.com or call (561) 308-1107